Ethical Management
Through our business activities, we provide customers with the best products and services and practice a customer-first philosophy through customer satisfaction and the creation of new value.
We respect the dignity of each executive and employee and do not discriminate. We foster motivation through fair evaluations based on individual abilities and performance, while striving to improve the health and quality of life of our executives and employees.
By thoroughly practicing trust-based and transparent management and strengthening corporate ethics, we will do our utmost to become a sound company trusted by the public.
Chapter 1 General Provisions
Article 1 (Purpose)
The purpose of this Code of Ethics (hereinafter referred to as the “Code”) is to provide executives and employees with standards for sound decision-making and ethical judgment in order to comply with the Ethical Charter.
Article 2 (Scope of Application)
This Code applies to all executives and employees of Rainbow Robotics Co., Ltd. (hereinafter referred to as the “Company”), including non-regular employees.
Chapter 2 Basic Ethics of Executives and Employees
Article 3 (Basic Ethics of Executives and Employees)
Executives and employees shall take pride in being members of the Company and shall always maintain an honest and sincere attitude.
Executives and employees shall uphold high ethical values and strive to preserve and enhance their personal dignity and the Company’s reputation.
In performing their duties, executives and employees shall comply with all applicable laws and regulations and act in accordance with their conscience.
Article 4 (Fulfillment of Duties)
Executives and employees shall share the Company’s management philosophy and vision, embrace the goals and values pursued by the Company, and fulfill their responsibilities with creativity and sincerity.
Article 5 (Self-Development)
Executives and employees shall establish for themselves the qualities expected of talented individuals in an era of globalization and openness, and shall continuously strive to meet those standards through ongoing self-development.
Article 6 (Fair Performance of Duties)
Executives and employees shall perform their duties fairly in compliance with all applicable laws and regulations.
Executives and employees shall not engage in unethical or illegal acts subject to social criticism, including improper instructions, mediation, solicitation, preferential treatment, or other conduct that may hinder the fair performance of their own or others’ duties.
Article 7 (Avoidance of Conflicts of Interest)
In performing their duties, executives and employees shall endeavor to avoid actions or interests that conflict with those of the Company.
Where the interests of the Company conflict with those of an individual or department, executives and employees shall give priority to the interests of the Company.
Article 8 (Prohibition of Improper Benefits)
Executives and employees shall not offer to, or accept from, persons related to their duties any money, entertainment, or other benefits that exceed socially acceptable standards and may compromise fairness.
Article 9 (Separation of Business and Personal Matters)
Executives and employees shall clearly distinguish between business and personal matters in performing their duties.
Executives and employees shall not use Company property for personal purposes or use the Company budget for purposes other than its intended use, thereby causing financial loss to the Company.
Executives and employees shall not spend work hours on personal matters in a manner that interferes with their duties, nor use the Company’s information and communications systems for inappropriate non-business purposes, such as online gaming, gambling, or visiting pornographic websites.
Executives and employees shall not engage in profit-making activities outside their duties or hold concurrent positions without the permission or approval of the Chief Executive Officer.
Article 10 (Relationships Among Executives and Employees)
Executives and employees shall observe the basic courtesies required in the workplace and shall not engage in disrespectful speech or conduct, defamation of other employees, or any conduct that causes distress.
Executives and employees shall not form factions or discriminate based on educational background, gender, religion, family ties, region of origin, or similar factors.
Executives and employees shall not engage in improper solicitation, excessive gift-giving, financial transactions, or similar acts that exceed socially acceptable standards.
Supervisors shall not give improper instructions to subordinates. Subordinates shall comply with legitimate instructions from supervisors but shall refuse improper instructions.
Executives and employees shall not engage in sexual advances or conduct that causes sexual humiliation.
Article 11 (Wholesome Conduct)
Executives and employees shall strive to establish a sound culture for family events and celebrations. They shall refrain from notifying duty-related persons of such events and ensure that congratulatory or condolence money and gifts do not exceed socially acceptable levels.
Article 12 (Transparent Information and Accounting Management)
Executives and employees shall acquire and manage all information lawfully and transparently, and shall accurately and honestly record and manage information, including accounting records.
Executives and employees shall not disclose externally or improperly use information acquired in the course of their duties without the prior permission or approval of the Chief Executive Officer.
Executives and employees shall not make false or exaggerated reports for the benefit of a particular individual or department, nor conceal or monopolize important information.
The Company shall disclose management information in accordance with applicable laws and regulations to enhance management transparency and credibility.
Chapter 3 Ethics Toward Customers
Article 13 (Respect for Customers)
Executives and employees shall recognize that customers are the reason for our existence and our ultimate objective. They shall always respect customers, think from the customer’s perspective, and make customers the highest priority in all actions.
Article 14 (Customer Satisfaction)
Executives and employees shall always strive to accurately understand customer needs and expectations and provide the best products and highest-quality services in response.
Executives and employees shall always listen carefully to and humbly accept customer opinions and suggestions, and address customer complaints as promptly and fairly as possible.
Article 15 (Protection of Customer Interests)
Executives and employees shall protect customers’ assets, intellectual property rights, trade secrets, and personal information even more carefully than the Company’s own assets, and shall not infringe upon customer interests through unethical conduct.
Executives and employees shall provide customers promptly and accurately with facts that customers need or are entitled to know.
Chapter 4 Ethics Toward Competitors and Business Partners
Article 16 (Compliance with Trade Laws and Regulations)
Executives and employees shall comply with all applicable laws and regulations of the relevant countries and regions in conducting all business and commercial activities, and shall respect domestic and international commercial practices.
Article 17 (Pursuit of Free Competition)
Executives and employees shall respect the market economic order based on the principles of free competition and pursue fair competition in good faith with competitors, grounded in mutual respect.
Article 18 (Fair Transactions)
In entering into contracts for services, procurement of goods, and similar matters conducted by the Company, executives and employees shall provide equal opportunities to all qualified individuals and organizations.
Executives and employees shall conduct all transactions fairly on an equal footing and ensure that they are carried out transparently in open and customary business settings.
Executives and employees shall not use a superior bargaining position to demand money or other benefits, impose unfair transaction terms, interfere with management, or make other improper demands.
Executives and employees shall enter into and comply with integrity agreements in all transactions.
Chapter 5 Ethics Toward Executives and Employees
Article 19 (Respect for Executives and Employees)
The Company shall treat each executive and employee as a dignified individual with trust and care, and shall respect each employee’s religious and political views and privacy.
Article 20 (Fair Treatment)
The Company shall provide equal opportunities in education, promotion, and other matters based on each executive’s or employee’s abilities and qualifications; fairly evaluate and reward performance and achievements; and shall not discriminate based on gender, educational background, age, religion, region of origin, physical disability, or similar factors.
Article 21 (Talent Development and Promotion of Creativity)
The Company shall actively support the development of executives’ and employees’ capabilities to foster professional and creative talent, and shall create conditions in which all executives and employees may freely make suggestions and express their opinions in order to promote independent and autonomous thinking and action.
Article 22 (Improvement of Quality of Life)
The Company shall establish systems that enable executives and employees to perform their duties through legitimate means and shall make every effort to enable them to attain pride and fulfillment through their work.
The Company shall create a pleasant and safe working environment and actively develop and implement programs that improve the quality of life of executives, employees, and their families, including health, education, and welfare benefits.
Chapter 6 Ethics Toward the Nation and Society
Article 23 (Contribution to National and Social Development)
Executives and employees shall contribute to the development of the nation and society by developing the Company into a sound and growing enterprise through rational and responsible management and by creating social wealth.
As members of the local community, executives and employees shall humbly accept the legitimate needs of all sectors of society and local residents and do their utmost to address them.
The Company shall actively support executives’ and employees’ participation in social activities and strive for the cultural and economic development of local communities.
Article 24 (Prohibition of Improper Political Activities)
The Company shall not improperly engage in political activities or provide illegal donations, expenses, or other benefits to political parties, politicians, or election candidates.
The Company shall respect the personal political views of its executives and employees. However, executives and employees shall take care to ensure that their personal political views are not misunderstood as the Company’s political position.
Article 25 (Safety and Risk Prevention)
Executives and employees shall comply with all laws, regulations, and standards concerning safety and make every effort to prevent accidents and manage risks.
Article 26 (Environmental Protection)
Executives and employees shall fully recognize the importance of environmental issues, comply with domestic and international environmental laws and regulations, and strive to protect the environment and prevent pollution.
Article 27 (Labor-Management Harmony)
Executives and employees shall bear in mind that both labor and management are owners of the Company and shall strive for their coexistence and prosperity based on trust and harmony.
Article 28 (Compliance with International Business Standards)
In international transactions, executives and employees shall comply with international agreements and regulations concerning investment and trade, including international anti-bribery conventions; respect the laws and culture of host countries; and contribute to their economic development.
Chapter 7 Supplementary Provisions
Article 29 (Obligation and Responsibility for Compliance)
All executives and employees shall familiarize themselves with and comply with this Code and shall be held responsible for any violations.
The Chief Executive Officer, executives, and department heads shall be responsible for managing and supervising compliance with this Code by their employees.
Article 30 (Rewards and Disciplinary Actions)
The Chief Executive Officer may provide appropriate rewards to executives and employees who comply with this Code and contribute to establishing ethical management, including reflecting such contributions in personnel evaluations.
The Chief Executive Officer may take necessary measures, including disciplinary action, against executives and employees who engage in conduct that violates this Code. Specific violations subject to disciplinary action shall be separately prescribed in the Code of Conduct.
The types, procedures, and effects of disciplinary action under Paragraph 2 shall be governed by the Company’s disciplinary regulations.
Addendum
Article 1 (Effective Date)
This Code shall take effect on December 24, 2021.
